Privacy Policy
Effective Date: November 13, 2025
1. Information We Collect
When you use holdholdhold, we collect:
- Personal information you provide (weight, age, height, sex, activity level)
- Calorie tracking data (food logged, exercise logged)
- Account information if you sign in with Google (email, name)
- Usage data and preferences
2. How We Use Your Information
We use your information to:
- Provide calorie tracking and weight loss services
- Calculate your BMR and track your progress
- Sync your data across devices via Firebase
- Provide AI coaching features (for premium users)
- Improve our services
3. Data Storage and Security
Your data is stored securely using:
- Local browser storage (localStorage)
- Firebase Cloud Firestore (when signed in)
- Industry-standard encryption and security practices
4. Data Sharing
We do not sell your personal data. We share data with the following service providers to operate our service:
- Firebase/Google Cloud: Authentication and data storage
- Google Gemini AI: AI coaching features (premium)
- OpenRouter: Backup AI provider
- PayFast: Payment processing (South Africa)
- FreeForexAPI/ExchangeRate-API: Currency conversion
- Apple: Apple Sign-In authentication
We may also disclose information as required by law or to protect our rights.
5. Your Rights
You have the right to:
- Access your data at any time
- Export your data
- Delete your data (using "Start from Scratch" in Account settings)
- Sign out and stop data syncing
6. Cookies and Local Storage
Essential Storage: We use browser localStorage to store your tracking data locally on your device. This is essential for the app to function.
Third-Party Services: When you use our services, the following third-party services may set cookies or similar tracking technologies:
- Firebase/Google: Authentication and cloud storage (see Google's privacy policy)
- Mermaid.js (CDN): Decision tree visualization
Analytics: We currently do not use analytics or advertising cookies.
Your Choices: You can clear your data at any time using "Start from Scratch" in Account settings. Disabling localStorage will prevent the app from functioning.
7. Data Retention
We retain your data:
- While your account is active
- For up to 30 days after you delete your data (backup retention)
- As required by law for payment records (up to 7 years)
8. International Data Transfers
Your data may be transferred to and stored on servers located outside your country, including the United States (Google Cloud/Firebase servers). We ensure appropriate safeguards are in place in accordance with applicable data protection laws.
9. Your GDPR Rights (EU Users)
If you are in the European Union, you have additional rights under GDPR:
- Right to access, rectify, and erase your data
- Right to restrict or object to processing
- Right to data portability (export your data)
- Right to withdraw consent at any time
- Right to lodge a complaint with your local supervisory authority
10. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately and we will delete it.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Effective Date" at the top of this policy. Continued use of the service after changes constitutes acceptance of the updated policy.
Terms of Service
Effective Date: November 13, 2025
1. Acceptance of Terms
By using holdholdhold, you agree to these Terms of Service. If you do not agree, do not use the service.
2. Description of Service
holdholdhold provides a calorie tracking and weight loss management tool. The service includes:
- Calorie and exercise tracking
- BMR calculation and progress monitoring
- Hourglass visualization
- Cloud sync via Google Sign-In
- AI coaching (premium feature)
3. User Responsibilities
You agree to:
- Provide accurate information
- Use the service for personal, non-commercial purposes
- Not abuse or attempt to hack the service
- Consult healthcare professionals for medical advice
4. Medical Disclaimer
holdholdhold is not a medical device or medical advice service. The BMR calculations, weight loss estimates, and AI coaching are for informational purposes only. Always consult with a healthcare professional before undertaking any lifestyle changes.
5. Payment and Subscriptions
Premium features require a paid subscription. Subscriptions:
- Auto-renew monthly unless canceled
- Can be canceled at any time
- Are non-refundable
6. Limitation of Liability
holdholdhold is provided "as is" without warranties. We are not liable for:
- Health outcomes or weight loss results
- Data loss (though we use industry-standard backup practices)
- Service interruptions
- Any damages arising from use of the service
7. Termination
We reserve the right to terminate accounts that violate these terms. You may terminate your account at any time by using "Start from Scratch" in Account settings.
8. Changes to Terms
We may update these terms at any time. Continued use of the service constitutes acceptance of updated terms.
9. Contact
For questions about these terms or privacy policy, please contact us at hold@holdholdhold.com.
